Shipping & Returns
At Elmora Essentials, every order is carefully prepared and shipped with love. Processing typically takes 1–3 business days, and most orders arrive within 7–12 business days depending on your location and the product. Once your order has shipped, you’ll receive an email with a tracking number so you can follow your package every step of the way. Shipping rates are calculated at checkout, though many of our products include free or discounted shipping promotions. Please note that delivery times may vary during holidays or due to customs delays.
We want you to feel cozy and confident with every purchase. If something isn’t quite right, you can return your item within 30 days of delivery. Products must be unused, in their original condition, and in the original packaging to qualify. To begin a return, simply contact us at [your support email] with your order number and details, and we’ll provide instructions and a return address. Once we’ve received and inspected the return, we’ll issue your refund back to your original payment method. If you’d prefer an exchange for another item, just let us know when you reach out. Please note that customers are responsible for return shipping costs unless the item arrived damaged or defective.